Terms & Conditions

These terms and conditions (“Terms and Conditions”) govern the use of www.hiddenhollowhome.com (the “Site”). This Site is owned and operated by Hidden Hollow. This Site is www.hiddenhollowhome.com. By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

We are pleased  to make this home available for visitors to share and enjoy all that Woodway and Waco has to offer. Please bear in mind that the home you are renting is someone’s personal residence and in a neighborhood with many permanent residents. To ensure the quality of our home and the peace and quiet of our neighborhood, all occupants must adhere to the guest code of conduct and our rental terms and conditions.  We thank you in advance for your understanding.

Identification and Use

The names and ages of all occupants and proposed use of the property must be provided. A government-issued identification and the credit card used at booking must be presented at check-in prior to check-in. All adult groups using the property must be 25 years of age or older.

Maximum Occupancy

Guests shall not exceed the number of adults and children published on the property listing. Additional daytime guests are limited to a maximum of 4 and must depart prior to 10:00 PM. House parties, raves, and/or other large gatherings are strictly prohibited. Birthday and dinner parties are permitted as long as they don’t interfere with the public enjoyment of the neighborhood.

Garbage

Guest(s) shall place all food scraps in the garbage and not sinks. All waste generated during the rental period must be disposed of in a lawful manner in trash bags and in the receptacles provided. Guest is cautioned not to leave trash outside for long periods of time because it attracts pests and foraging animals.  All garbage items should be bagged, tied closed, and placed only in the trash or recycle bin. Trash pickup service occurs on Tuesdays and Fridays between 8 am and 9 am. Please roll garbage cans to the curb prior to pickup and remove them promptly after trash pickup.

Parking

Do not exceed the designated amount of parking provided on the property. Do not block neighboring driveways or use other residents’ parking spots. Maintain access for emergency vehicles at all times.

Amenities

The Home is fully furnished and includes ready-made beds, new towels, new sheets, and an equipped kitchen. Amenities and furnishings are subject to change and may or may not be the exact same as represented due to replacement, substitution, or other reasons. Hidden Hollow provides a starter kit of soaps, dish detergent, laundry soap, shampoo, toilet paper, paper towels, and other dispensable items. Since a limited supply is provided, Guest should plan to shop to replenish these items if necessary. All towels and sheets are purchased new for each guest and may be taken home upon checkout.

Telephones

Landline phones are not customarily provided due to the wide usage of cell phones. Emergency medical, fire and police service can be called by dialing 911.

Disturbances

Guest(s) and their guests shall behave in a civilized manner and shall be good neighbors, respecting the rights of the surrounding neighbors, and shall not create noise or disturbances that interfere with the quiet enjoyment of their property. Outdoor noise or noise carrying outside from inside the home should be kept to a minimum regardless of the hour and in compliance with the City of Woodway Noise Ordinance.

Owner's Property

Guest agrees not to access the owner`s storage area or any areas marked “No Guest Access”, even if unlocked, which contains the owner’s personal property and may contain cleaning supplies and chemicals that could be hazardous to children and adults.

Intellectual Property

All content published and made available on our Site is the property of Hidden Hollow and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

– Harass or mistreat other users of our Site;

– Violate the rights of other users of our Site;

– Violate the intellectual property rights of the Site owners or any third party to the Site;

– Hack into the account of another user of the Site;

– Act in any way that could be considered fraudulent; or

– Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts

When you create an account on our site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Limitation of Liability

Hidden Hollow and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Hidden Hollow and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

(512) 361-1715
info@hiddenhollowhome.com
Woodway, TX

You can also contact us through the feedback form available on our Site.